Recommended Reading: The Problem with Requirements – Why is there still a problem?

I came across a white paper today called “The Problem with requirements: Why is there still a problem?“.  It was done by The Performance Institute and was sponsored by Robbins-Gioia and BluePrint (of BluePrint Requirements software).  I remember hearing about this when it came out in 2014 but for some reason or other didn’t read it at the time.

You may not find the results to be too surprising, but I think it is definitely worth a read if you are a business analysis.  It’s available from the Robbins Gioia web site and the link above goes directly to the report.

Happy reading.

New Wiki Page: Five Why’s

As a follow-up to the new wiki page on the Fishbone Diagram a few weeks ago, I have added another new wiki page on the Five Why’s technique.   I probably should have done them in reverse order since Five Why’s is in many ways the foundation of the Fishbone Diagram when it’s used for root cause analysis.  But what can I say, I sometimes do things in a strange order here.  🙂

As always, comments and feedback are welcome on any of the site content.

Thoughts on Leveraging OneNote Folder Structure for Searchability and Business Analysis

If it’s not obvious from my prior posts on this subject, I’m a fan of Microsoft OneNote.  I think it’s a fantastic tool for business analysts, but it definitely has its quarks and limitations.

This post will explore OneNote’s various search functions and discuss two ways you can structure your OneNote content to take advantage of its strengths while working around its limitations.  Specifically, using one notebook per project or effort; and defining a reusable folder structure that enables you to best leverage OneNote’s searching and tagging functions.

The Mystery of the Many OneNote Search Functions

The reasoning behind both of these recommendations has to do with limitations of the OneNote search and tag functions, and the fact that these functions are spread out across multiple access points within OneNote.  For example, the Search function (via the Search box) will let you limit the search results by the following criteria (in OneNote 2010 and 2013, which are the versions I have access to):

  • This page
  • This section
  • This section group
  • This notebook
  • All Notebooks

But the “Find by Author” search (which is accessed only via special button under the History tab) will only let you limit the search by:

  • This section
  • This section group
  • This notebook
  • All notebooks

Meanwhile, the “Recent Edits” function (also on the History tab) will initially let you narrow your results by all of the following options:

  • Today
  • Since Yesterday
  • Last 7 days
  • Last 14 days
  • Last 30 days
  • Last 3 months
  • Last 6 months
  • All pages sorted by date

And once you have selected a time period, the list of “Recent Edits” can be further narrowed by selecting from among the following options:

  • This section
  • This section group
  • This notebook
  • All notebooks

Lastly, there is the “Find Tags” function (discussed in the “Using OneNote Tags” article on this blog).  In that function, you can choose to limit the results by selecting from all of the following options:

  • This page group
  • This section
  • This section group
  • This notebook
  • All Notebooks
  • Today’s Notes
  • Yesterday’s Notes
  • This week’s Notes
  • Last week’s notes
  • Older notes

So depending on what type of content you are looking for, you may be limited by different search capabilities within OneNote.  And this is on top of fact that OneNote will not let you combine search times (no ‘AND’ in text or tag search) or combine search terms with other parameters (e.g. search for all instances of ‘Marketing’ in notes that have been updated in the last 7 days).

Given this current set of limitations, how can you structure your OneNote content best?
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Recommended Reading: The Breakdown Model Software Lifecycle

There is a short but interesting article in the January/Februart 2016 issue of CrossTalk magazine titled “Breakdown Model” that I thought was worth sharing on this site.  The link is to the mobile version of the article so if opened on your desktop you may need to ‘swipe’ with your mouse to flip pages.

The abstract describes the focus of the article like this:

“Here we present a variant of the Harmony process, the breakdown model which focuses on not only developing software but deleting all possible scenarios for failures in each phase of the development process.  This framework is adaptable with existing software development lifecycles.”

The article is actually quite short at about two pages.  The idea it presents is quite interesting I think even if you don’t have a dedicated team as they propose, because it presents a different way of thinking that a BA can take to all of their requirements work.

 

The Most Interesting Man Asks ‘Why?’

I am currently working on a new wiki page for the Five Why’s (or 5 Why’s) technique and came across this image that I liked so much I just had to share.  I have no idea who created it, but it apparently was posted to a “Disqus” comment thread somewhere.

I hope you enjoy this bit of humor as much as I did. 

Most Interesting Man - 5 Why's

New Wiki Page: Fishbone Diagram

I’ve added a new page to the wiki that covers the Fishbone Diagram.  This diagram is most frequently used for root cause analysis but the structure and general process can also be used for:

  • A Feature Tree
  • Evaluating the risk of an event with multiple causes
  • Product cost analysis
  • Project Post-Morten analysis

The wiki page covers the root cause analysis use in detail with step-by-step instructions, a example diagram that is built out with each step, and the usual supplemental information and links to all of the sources I used.

And continuing the focus of the wiki, I tried to make the page the most comprehensive source on this subject that you can find on the web.  And also as usual, feedback and suggested improvement are always welcome.

Recommended Viewing: Agile Product Ownership in a Nutshell

A co-worker shared this video today and I thought it was so good I would share it here.  It’s not just an excellent overview of the role of the Product Owner in Agile, it also provides a good ‘business-oriented’ overview of Agile itself.

It’s only 16 minutes long so it’s well worth your time.  Or if are already familiar with the Product Owner’s role in Agile you still might want to view it to see if you want to share it prospective Product Owners on your projects that are using Agile processes.

Using OneNote Tags

This is one of a series of blog posts about Microsoft OneNote that I expect to write. To see all the ones I have currently written, click the OneNote tag.

Introduction

Tags are a feature of Microsoft OneNote that are often overlooked by users, but which can have out-sized benefits for Business Analysts, students, or others who use OneNote as a tool for gathering notes and information from a variety of sources.

So what are tags you ask?  Tags are essentially bits of metadata you can apply to anything inside a OneNote page and which you can then use to find the things you have tagged with a specialized search function.  This includes any sort of text (of any size from a single letter in a sentence to multiple paragraphs), images, drawings, and even embedded files.

Tags can also be configured to add custom styling or icons to the content that has been tagged and you can even assign more than one tag to the same bit of OneNote content.  However, one limitation is that you can’t apply them to the page, folder, or notebook structures themselves in OneNote.  Not sure what that means?  See the image below.

OneNote_No_Tags

OneNote comes with some tags predefined, and you can use one by selecting the content to be tagged and applying a tag either by selecting it from the tag drop-down list (show below) or by using a tag hot-key combination.

OneNote_Tags_Menu

In addition to the tags that come pre-configured with OneNote, you also have the ability to create your own custom tags.  This means you can create custom tags for a wide range of purposes.

But the reason why you apply the tags is that once you have content in OneNote that is assigned one or more tags you can then easily bring up a list of those things by tag, quickly hop from one to another, or even copy all of the items with one or more tags from their current location into a new page.

The rest of the article is made up of two sections where I will show you:

  1. How to customize the tag list, and
  2. How to use the Tag Summary pane for finding and summarizing tag
  3. Some thoughts on how to leverage tags as a BA

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Recommended Reading: Agile is Dead

Matthew Kern wrote an article on LinkedIn titled “Agile is Dead” that seems to be going somewhat viral among the project and development communities.  As of the time I am posting this it has almost 150,000 view and is up over 20,000 views just since this morning.

In it he says (among other things):

“All these hyped trends have a lifespan.  Management fads especially have a lifespan.  In the modern environment these waves are closer together, and closer, and closer.  The end of the curve can mean unpopularity, few sales, reduced margins i.e “death”.

“Who said Agile is dead?  The founders of Agile and its practitioners said it, not me.  Don’t go thinking I made this up.  (I claim nothing myself regarding its current death, I just report the claims of many developers.  It’s dead with or without me or my post. “

The article is full of links to supporting content and it’s definitely worth a read in my opinion.  You may not agree with him, but the article and its many links may change your views a bit.  Or not.  🙂

Have we mis-identified the core purpose and value proposition of Business Analysis?

I have recently found myself wondering if we have fundamentally mis-identified the core value proposition of business analysis, or if my view of the issue is skewed by past experience?  So I thought I would lay out my thoughts and see what others have to say.

First, let’s look at the IIBA definition of business analysis from the BABOK v3:

Business Analysis is the practice of enabling change in an enterprise by defining needs and recommending solutions that deliver value to stakeholders.“[emphasis mine] [1]

And while we’re at it, let’s check the PMI definition from their recent Business Analysis Practice Guide:

In short, business analysis is the set of activities performed to identify business needs and recommend relevant solutions; and to elicit, document, and manage requirements.[2]

Since the PMI definition is virtually identical other than tacking on an explicit function around requirements, let’s use the IIBA definition from here on.

The first thing I take from the definitions is that both the IIBA and PMI seem to identify the core purpose of Business Analysis as being the practice of defining needs and recommending solutions.

But what is the core value proposition of Business Analysis?

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Change in Site Appearance

With Google deciding to punish sites that aren’t mobile-friendly I decided to change the WordPress theme I use to one that is responsive and thus mobile friendly.  While this should make Google happy the theme I ended up using (so far) is pretty plain and basic.  Hopefully you all, the readers, don’t mind.

If you have feedback though, feel free to add comments to this post.  If enough folks comment on something, I will explore other options.

Thanks!  🙂

Recommended Reading: Minimally Viable Deliverables

There seems to be a trend going on in the business analysis world for relabeling things that were previously done with new “agile” labels.  Bob the BA has done that in this recent article for Modern Analyst where he took what we used to call “tailor your communication to your audience and their needs” and put it under the “Minimally Viable Deliverable” name.  However, he makes a lot of good points in this article and if you aren’t familiar with the principle already maybe attaching an agile-like buzzword will make you curious enough to read it and learn.

Besides, how could not want to recommend something written by someone who describes their job as “provid[ing] badass business analysis training, consulting and mentoring services”.  🙂

New Wiki Page: VMOST Analysis

For a while now I’ve been studying up on the more enterprise aspects of business analysis, including business architecture and business strategy.  And this new wiki page on the VMOST Analysis technique is first page that has come from those studies.

I plan to add other wiki pages that will eventually cover even more of the enterprise and strategic aspects of business analysis (in my view of the broadest sense), but they may be a bit slow in coming.  Just to give you an idea, I think for this article alone I ended up reading more than 350 pages of material and even then I am sure there are aspects I missed.

As usual though I tried to provide a web page that represents the most comprehensive set of information on this topic from a business analyst perspective that is available on the web (at least from what I could find), and which is structured in a practical way oriented towards those who wish to learn both when and how the technique could be used.

Lastly, this was written without the use of an editor (as always) so please be aware of the potential for (hopefully) minor spelling and grammar mistakes.  Feel free to send me an email with any you identify if you are so inclined.

And as always, comments are always appreciated.  Especially if you can identify important information that I missed.

Recommended Viewing: Disciplined Agile Business Analysis – Lessons from the Trenches

I’m part of a group at my employer that is piloting the Disciplined Agile Delivery (aka DAD) process and while they have hired a coach from Scott Ambler’s firm to help us out with implementing the process for our project, I still look for resources to help me learn more when I have the chance.  While doing so I came across a video posted to YouTube on February 5, 2016 that was a recording of a presentation Scott Ambler did at the “Adventures with Agile Meetup in London” that talked specifically about the BA role in the DAD process.

Roughly the first 45 minutes are mostly an overview of DAD, with some BA-related comments before that; but the majority of the BA-specific info comes after that point if you want to skip the DAD overview.

One of the interesting comments in the presentation occurs at the 1 hour 23 minute point where Ambler says (roughly), “The Agile people have gotten really good at building race-car engines….  So we take these really great race car engines and we drop them into an organizational tractor and we try to run a race.  And it’s a surprise why we aren’t succeeding.”  I thought it was a great point about organizational readiness that is often overlooked.  He emphasizes this point when he says (again, roughly) “The Agile Community is in this danger that we are sub-optimizing on software development and that is not the full picture.  We need to optimize the organization… It’s not just about software development.”

As a warning, the audio for Scott Ambler is very clear and consistent.  However, the audio for his occasional co-presenter and the audience is incredibly low and difficult to hear.

I found it interesting and worth listening to, as Scott presents DAD as a more “pragmatic” approach to Agile.  Enjoy!

 

Why I Chose Not to Renew My IIBA Membership

I had a call this morning from the IIBA to confirm whether I had received their emails reminding me that my membership had expired (yes) and whether I had deliberately not renewed (also yes).  I was at work and didn’t really have time to chat, so when they asked why I was choosing not to renew I gave a few quick responses and had to end the call. But I wanted to explain my logic in more detail here so that:

  1. I could see if anyone else out there has the same issues I do or can provide good reasons why I am wrong
  2. I could provide a fuller explanation in case anyone from the IIBA actually cares and is willing to consider changes
  3. In hopes of changing the minds of some people so that they too stop being IIBA members

This isn’t going to be short, but I’m going to try and keep my discussion of each issue relatively brief if I can. Please read on if you are interested.

So here are my major concerns with the IIBA:

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